App privacy policy

Privacy policy

Information on the collection of personal data and contact details of the controller

1.1 We are pleased that you are using our application (hereinafter "app"). In the following, we will inform you about how we handle your personal data when you use our app. Personal data is all data with which you can be personally identified.

1.2 The controller in charge of data processing for this app, within the meaning of the General Data Protection Regulation (GDPR), is INRO Elektrotechnik GmbH, Leiderer Straße 12, 63811 Stockstadt, Deutschland, Tel.: +49 6027 2085-200, Fax: +49 6027 2085-285, E-Mail: info@inro-et.de. The controller responsible for the processing of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

1.3 The controller has appointed a data protection officer, who can be contacted as follows: "Jürgen Schuler, ITC-Team GmbH, Bayernstraße 5, 63762 Großostheim; Phone: +49 6026 994200; Email: j.schuler@itc-team.de"

1.4 This app uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries to the controller). You can recognise an encrypted connection by the character string "https://" and the lock symbol in your browser line.

2. use of single sign-on procedures

Google Sign-In

In our app, you can log in to create a customer account or register via the "Google Sign-In" service of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google") using single sign-on technology if you have a Google profile. You can recognise the Google login function in the app by the button "Sign in via Google" "Sign in with Google Account" or "Sign in with Google".

This enables the app to establish a direct connection to Google's servers. This provides Google with the information that you have accessed the corresponding page in the app, even if you do not have a Google profile or are not currently logged in to Google. This information (including your IP address) is transmitted directly to a Google server and stored there; it may also be transmitted to the servers of Google LLC. in the USA. These data processing operations are carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of Google's legitimate interest in displaying personalised advertising based on your surfing behaviour.

By using the Google login button, you also have the option of logging in or registering in the app using your Google user data. Only if you give your express consent in accordance with Art. 6 para. 1 lit. a GDPR before the registration process on the basis of a corresponding notice about the exchange of data with Google, we will receive the general and publicly accessible information stored in your profile when using the Google button from Google, depending on your personal data protection settings at Google. This information includes the user ID, name, profile picture, age and gender.

Please note that, following changes to Google's privacy policy and terms of use, your profile pictures, the user IDs of your friends and your friends list may also be transmitted if you have given your consent and these have been marked as "public" in your privacy settings on Google. The data transmitted by Google will be stored and processed by us to create a user account with the necessary data (title, first name, surname, address data, country, e-mail address, date of birth) if you have authorised Google to do so. Conversely, based on your consent, data (e.g. information about your surfing or purchasing behaviour) may be transferred from us to your Google profile. You can revoke your consent at any time by sending a message to the controller named at the beginning of this privacy policy.

The purpose and scope of the data collection and the further processing and use of the data by Google as well as your rights in this regard and setting options to protect your privacy can be found in Google's data protection information: https://policies.google.com/privacy?hl=de&gl=de

You can view the terms of use for the use of "Google Sign-In" here: https://policies.google.com/terms

If you do not want Google to assign the data collected via our website directly to your Google profile, you must log out of Google before using the app.

3. log files when using our mobile app

If you download our mobile app via an app store, the necessary information is transferred to the app store, in particular your user name, email address and customer number of your account, time of download, payment information and the individual device identification number. We have no influence on this data collection and are not responsible for it. We only process the data to the extent necessary to download the mobile app to your mobile device.

When using our mobile app, we collect the personal data described below to enable convenient use of the function.

If you wish to use our mobile app, we collect the following data, which is technically necessary for us to offer you the functions of our mobile app and to ensure stability and security:

Date and time of the enquiry
Time zone difference to Greenwich Mean Time (GMT)
Content of the request
Access status/ http status code
Amount of data sent in bytes
Source/reference from which you reached the page
Browser used
Language and version of the browser software
Operating system used and its interface
IP address used (if applicable: in anonymized form)

Processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our app. The data is not passed on or used in any other way. However, we reserve the right to subsequently check the aforementioned log files if there are concrete indications of unlawful use.

We also need your unique mobile device number (IMEI = International Mobile Equipment Identity), unique network subscriber number (IMSI = International Mobile Subscriber Identity), mobile phone number (MSISDN), any MAC address for WLAN use and the name of your mobile device.

4. cookies

In order to make our app attractive and to enable the use of certain functions, we use so-called cookies. These are small text files that are stored on your end device. Some of the cookies we use are deleted again after you close the app (so-called session cookies). Other cookies remain on your device and enable us to recognise you (persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data as well as IP address values to an individual extent. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie.

In some cases, cookies are used to simplify the operation of the app by saving settings. If personal data is also processed by individual cookies used by us, the processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR for the execution of the contract, in accordance with Art. 6 para. 1 lit. a GDPR in the case of consent given or in accordance with Art. 6 para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the app and a customer-friendly and effective design of the app use.

You can configure the settings of your mobile operating system and the app according to your wishes and, for example, refuse to accept third-party cookies or all cookies. However, we would like to point out that in this case you may no longer be able to use all the functions of our mobile app.

5. collection of location data

With consent Our offer includes so-called location-based services, with which we offer you special offers that are customised to your respective location. You can only use this function after you have agreed via a pop-up that we can collect your location data using GPS and your IP address in anonymised form for the purpose of providing the service. You can authorise or revoke this function at any time in the settings of the app or your mobile operating system. Your location will only be transmitted to us if you use functions when using the app that we can only offer you if we know your location.

6. making contact

Personal data is collected when you contact us (e.g. via contact form or email). Which data is collected when a contact form is used can be seen from the respective contact form in the app. This data is stored and used exclusively for the purpose of responding to your enquiry or for contacting you and the associated technical administration. The legal basis for the processing of this data is our legitimate interest in responding to your request in accordance with Art. 6 para. 1 lit. f GDPR. If your contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted after final processing of your enquiry. This is the case if it can be inferred from the circumstances that the matter in question has been conclusively clarified and provided that there are no statutory retention obligations to the contrary.

7. data processing when opening a customer account

In accordance with Art. 6 para. 1 lit. b GDPR, personal data will continue to be collected and processed if you provide it to us for the fulfilment of a contract or when opening a customer account. Which data is collected can be seen from the respective input forms. Your customer account can be deleted at any time by sending a message to the above address of the controller. We store and use the data provided by you to fulfil the contract. After completion of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial law retention periods and deleted after these periods have expired, unless you have expressly consented to further use of your data or a legally permitted further use of data has been reserved by us, about which we will inform you accordingly below.

8. registration in the app

You can register in our app by providing personal data. Which personal data is processed for registration is determined by the input mask used for registration. We use the so-called double opt-in procedure for registration, i.e. your registration is not complete until you have confirmed your registration by clicking on the link contained in a confirmation e-mail sent to you for this purpose. If you do not confirm your registration within 24 hours, your registration will be automatically deleted from our database. Providing the above data is mandatory. You can provide all other information voluntarily by using our portal.

If you use our app, we store your data required for the fulfilment of the contract, including any information on the method of payment, until you finally delete your access. We also store the data you provide voluntarily for the duration of your use of the portal, unless you delete it beforehand. You can manage and change all information in the protected customer area. The legal basis is Art. 6 para. 1 lit. f GDPR. In addition, we store all content published by you (e.g. public posts, pinboard entries, guestbook entries, etc.) in order to operate the app. We have a legitimate interest in providing the app with complete user-generated content. The legal basis for this is Art. 6 para. 1 lit. f GDPR. If you delete your account, your comments published in the forum in particular will remain visible to all readers, but your account will no longer be accessible. All other data will be deleted in this case.

9. sending push notifications

You can register to receive our push notifications. You will receive regular information about the services we offer via our push notifications. To register, you must confirm or authorise the receipt of notifications in the settings of your operating system. This process is documented and saved. This includes saving the time of registration and your device identification. The collection of this data is necessary so that we can display the push notifications on the one hand and, on the other, so that we can trace the processes in the event of misuse and therefore serves our legal protection. This data is processed on the basis of Art. 6 para. 1 lit. a GDPR. You can revoke your consent to the storage and use of your personal data to receive our push notifications and the statistical survey described above at any time with effect for the future. To revoke your consent, you can unsubscribe from the setting provided for receiving push notifications in your app settings in your operating system. Your data will be deleted as soon as it is no longer required to fulfil the purpose for which it was collected. Your data will therefore be stored for as long as the subscription to our push notifications is active.

10 Rights of the data subject

10.1 The applicable data protection law grants you comprehensive data subject rights (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data, about which we inform you below:

Right to information in accordance with Art. 15 GDPR: In particular, you have the right to information about your personal data processed by us, the purposes of processing, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the planned storage period or the criteria for determining the storage period, the existence of a right to rectification, erasure, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if it was not collected by us from you, the existence of automated decision-making including profiling and, if applicable, meaningful information on the logic involved and the scope and intended effects of such processing on you, as well as your right to be informed of the guarantees pursuant to Art. 46 GDPR if your data is transferred to third countries;
Right to rectification pursuant to Art. 16 GDPR: You have a right to immediate rectification of incorrect data concerning you and/or completion of your incomplete data stored by us;
Right to erasure in accordance with Art. 17 GDPR: You have the right to request the erasure of your personal data if the requirements of Art. 17 (1) GDPR are met. However, this right does not apply in particular if the processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims;
Right to restriction of processing in accordance with Art. 18 GDPR: You have the right to request the restriction of the processing of your personal data as long as the accuracy of your data, which you dispute, is checked, if you refuse to delete your data due to unauthorised data processing and instead request the restriction of the processing of your data, if you need your data for the assertion, exercise or defence of legal claims after we no longer need this data after the purpose has been achieved or if you have lodged an objection for reasons of your particular situation, as long as it is not yet clear whether our legitimate reasons prevail;
Right to information in accordance with Art. 19 GDPR: If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients.
Right to data portability in accordance with Art. 20 GDPR: You have the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transferred to another controller, insofar as this is technically feasible;
Right to withdraw consent granted in accordance with Art. 7 (3) GDPR: You have the right to withdraw your consent to the processing of data at any time with effect for the future. In the event of revocation, we will delete the data concerned immediately, unless further processing can be based on a legal basis for processing without consent. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal;
Right to lodge a complaint pursuant to Art. 77 GDPR: If you believe that the processing of personal data concerning you infringes the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement, without prejudice to any other administrative or judicial remedy.

10.2 RIGHT OF OBJECTION

IF WE PROCESS YOUR PERSONAL DATA AS PART OF A BALANCING OF INTERESTS ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME WITH EFFECT FOR THE FUTURE ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION. IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO CONTINUE PROCESSING IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS. IF YOUR PERSONAL DATA IS PROCESSED BY US FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING. YOU CAN EXERCISE YOUR OBJECTION AS DESCRIBED ABOVE. IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.

11. duration of the storage of personal data

The duration of the storage of personal data is determined by the respective legal basis, the purpose of processing and - if applicable - additionally by the respective statutory retention period (e.g. retention periods under commercial and tax law). When processing personal data on the basis of express consent in accordance with Art. 6 para. 1 lit. a GDPR, the data concerned will be stored until you withdraw your consent. If there are statutory retention periods for data that is processed within the scope of legal or similar obligations on the basis of Art. 6 para. 1 lit. b GDPR, this data will be routinely deleted after the retention periods have expired, provided that it is no longer required for contract fulfilment or contract initiation and/or we no longer have a legitimate interest in further storage. When processing personal data on the basis of Art. 6 para. 1 lit. f GDPR, this data will be stored until you exercise your right to object in accordance with Art. 21 para. 1 GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims. When processing personal data for the purpose of direct marketing on the basis of Art. 6 para. 1 lit. f GDPR, this data will be stored until you exercise your right to object in accordance with Art. 21 para. 2 GDPR. Unless otherwise stated in the other information in this declaration on specific processing situations, stored personal data will be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.